Hipobuy QC Guide
Master quality control inspection with our comprehensive guide to reviewing QC photos and ensuring you receive the best products.
Understanding QC Photos
Quality Control (QC) photos are detailed images taken by the seller before shipping your order. These photos show the actual product you will receive, allowing you to verify quality, accuracy, and condition before it leaves the warehouse. Always request QC photos for every item in your order.
Common Product Defects
Common defects to look for include stitching errors, color discrepancies, material differences, logo misplacement, sizing issues, and hardware quality. Compare the QC photos against product listings and known retail versions. Pay special attention to high-value items like sneakers and accessories.
Quality Checking Process
When reviewing QC photos, start with an overall impression, then examine details: stitching patterns, logo placement, color accuracy, material texture, and packaging. Use zoom functionality and compare with reference images. Take notes of any concerns to discuss with your agent.
How To Approve Orders
If QC photos meet your expectations, approve the order for shipping. Most platforms have an approval button in your order dashboard. Once approved, the seller will package and ship your items. Approval is typically required within 24-48 hours of receiving QC photos.
When To Request Exchanges
Request exchanges for significant defects, wrong items, sizing issues, or color discrepancies. Minor flaws that do not affect wearability may not warrant exchanges. Consider the exchange timeline and shipping costs when deciding. Document issues with clear photo evidence.
Common QC Questions
How many QC photos should I receive?
Typically 5-10 photos per item covering different angles and details.
What if QC photos are blurry?
Request clearer photos from your agent. Most sellers are happy to retake photos.
Can I reject items based on QC photos?
Yes, you can request exchanges or refunds for items that do not match the description.
How long do I have to review QC photos?
Usually 24-48 hours. Check your specific order for the exact deadline.
Should I QC every item?
Yes, especially for high-value items. For budget items, quick review may suffice.
What are red flags in QC photos?
Major color differences, wrong logos, broken hardware, and severe stitching errors.